MKTG 1161 Service Industry Business Environment

This course introduces the learner to the service industry.  Topics include:  an introduction to the service industry business environment, an introduction to life-long learning, work ethic and positive behavior required for exceptional customer service, an introduction to customer relations, working together successfully on teams, and basic business principles.
 

Credits

2

Prerequisite

None

Corequisite

None

Lab Contact Hours

0

Lecture Contact Hours

30

Total Contact Hours

30