MKTG 1165 Personal Effectiveness in Customer Service

Provides students with skills that will allow them to present a positive image to both co-workers and customers.  Topics include:  personal wellness and stress management, positive image, and job interview skills.

 

Credits

1

Prerequisite

MKTG 1164 - Business Skills for the Customer

Corequisite

None

Lab Contact Hours

0

Lecture Contact Hours

15

Total Contact Hours

15